Strict Recommendations from the Directorate of Administration for Access of People with Disabilities to Clinics and Hospitals

The Ministry of Health should conduct regular and, in every case where a relevant complaint/report is submitted, on-site inspections,” emphasizes the Commissioner.

In recommendations addressed to the Ministry of Health and the EOPYY (National Organization for Healthcare Provision), the Commissioner for Administration and Human Rights Protection, Maria Stylianou-Lottides, addressed the accessibility of individuals with disabilities to healthcare services and providers offered through the General Health System (GESY).

Specifically, the Ministry is urged, until the preparation of the relevant Regulations, to prepare, in consultation and collaboration with representative organizations of persons with disabilities, a list of criteria/requirements and accessibility specifications that facilities/infrastructures and equipment of private hospitals should meet, no later than the end of September 2023, and to submit it to the EOPYY.

In an announcement from the Commissioner’s Office, the following points are also mentioned:

Corresponding amendments should be directed within the legal framework that governs other healthcare professional facilities or service providers who are contracted and/or will be contracted with EOPYY, so that their fulfillment of accessibility criteria/requirements and specifications becomes mandatory.

In cases where there is no existing legal framework (e.g. diagnostic centers, rehabilitation centers, palliative care health centers, etc.), the training should be promptly promoted based on the timetables set out in the Ministry’s contracts with private entities to whom it has already assigned the preparation of this legal framework. However, any extension beyond the already specified timetables should not be accepted by the Ministry, if deemed abusive.

It is understood that in every case, until the modification or preparation of the relevant legal framework, the facilities and equipment of healthcare professionals or service providers should meet the criteria/requirements and accessibility specifications that will be included in the aforementioned List to be prepared by the Ministry.”

The Ministry of Health must also proceed promptly and within a predetermined timetable to prepare Regulations where they do not exist, concerning the licensing of healthcare service providers, including private medical practices, so that criteria/requirements and accessibility specifications closely related to obtaining an operating license can be established.

Until the preparation of the legal framework governing the licensing of healthcare service providers, including private medical practices, the facilities/infrastructures and their equipment must meet the criteria/requirements and accessibility specifications that will be included in the above-mentioned List prepared by the Ministry.

To the Health Insurance Organization (EOPYY):

After receiving the aforementioned List from the Ministry of Health, EOPYY should inform all contracted healthcare service providers that within a short period, possibly two to three months, a transitional period of up to twelve (maximum) months will begin, during which they must take the necessary and appropriate actions to ensure that their facilities/infrastructures and equipment meet the criteria/requirements and accessibility specifications included in the Ministry’s List, in order for their contracts to be renewed.

It is understood that the aforementioned transitional period can be extended by up to six months when necessary adjustments with the criteria/requirements and accessibility specifications are already underway or planned. Based on the aforementioned information provided to healthcare service providers:

When entering into new contracts with healthcare service providers, as defined in the General Healthcare System Law, as well as with private or public hospitals, EOPYY should require as a prerequisite that their services are provided in fully accessible facilities for persons with disabilities and that they have the necessary equipment to make the provided services accessible, based on the criteria/requirements and specifications to be determined in the above-mentioned List.”

In the event that the relevant healthcare services are not accessible to persons with disabilities and the provider does not take the necessary actions within a specified deadline as indicated by EOPYY to meet the minimum criteria/requirements and accessibility specifications of the List, EOPYY should not proceed with the formation of a contract.

For existing contracts, EOPYY should timely inform, at least three months before the contract’s expiration (depending on the content and terms of the existing contract), the contracted providers that, for the purpose of contract renewal, they must comply with the criteria/requirements and accessibility specifications to be determined in the above-mentioned List, as a condition/precondition for contract renewal and remaining contracted with EOPYY.

In this direction, a term should be included in all contracts between EOPYY and the providers stating that within the specified period, they must meet the criteria/requirements and accessibility specifications that will be determined in the above-mentioned List. In case of non-compliance, the contract will be terminated and not renewed.

To the Ministry of Health & EOPYY:

The Ministry of Health should conduct regular on-site inspections and audits of the facilities/infrastructures of healthcare service providers, whenever a relevant complaint is submitted, to assess whether they are accessible and meet the minimum criteria/requirements and accessibility specifications of the List.

Furthermore, when it is determined that a facility/infrastructure and its existing equipment are not accessible to persons with disabilities, the Ministry should promptly notify EOPYY, which in turn should inform the provider of the discrimination against individuals with disabilities due to inadequate accessibility to its services. The provider should be urged to make the necessary changes/modifications to ensure accessibility of the provided services.

In the event that a specific provider fails to comply within a specified period with the minimum criteria/requirements and accessibility specifications, EOPYY should suspend and/or terminate the contract for healthcare services.

It is understood that for the implementation of the above, there must be full coordination and communication between the Ministry of Health and EOPYY with the representative organizations of persons with disabilities. This includes defining the necessary and appropriate criteria/requirements and accessibility specifications to be determined and included in the List, as well as determining the process for conducting on-site inspections and audits.

Source: Kathimerini

Artificial Intelligence and Accessibility: Building an Inclusive World

Artificial Intelligence and Accessibility: Building an Inclusive World

Artificial Intelligence (AI) has taken significant strides in recent years, with its applications extending across various sectors such as healthcare, economics, and education. One area where artificial intelligence has the potential to have a significant impact is accessibility, particularly for individuals with disabilities. By harnessing artificial intelligence technologies, we can build a world without barriers where everyone has equal access to information, services, and opportunities.

One of the most promising applications of artificial intelligence in accessibility lies in the realm of assistive technologies. These tools, designed to aid individuals with disabilities in performing tasks that might otherwise be difficult or impossible, have been in existence for decades. However, the advent of artificial intelligence has the potential to revolutionize these tools, making them more effective and efficient than ever before.

For example, speech recognition technology powered by artificial intelligence can be used to develop more accurate and responsive voice-controlled systems, enabling individuals with mobility issues to interact with computers and other devices more easily. Similarly, natural language processing based on artificial intelligence can be employed to create more advanced text-to-speech systems, which can be invaluable for individuals with visual impairments or dyslexia.

Beyond enhancing existing assistive technologies, artificial intelligence can also be harnessed to develop entirely new tools that can contribute to bridging the accessibility gap. One such example is the use of computer vision algorithms to create smart glasses capable of recognizing and describing objects, text, and even the emotions of people for individuals with visual impairments. This technology has the potential to offer a new level of independence and autonomy for those who rely on it.

Artificial intelligence can also be utilized to make the digital world more accessible to individuals with disabilities. For instance, image recognition technology based on AI can be used for automatic image captioning on websites, making them more accessible to individuals relying on screen readers. Similarly, artificial intelligence can be employed to develop more advanced captioning systems for video content, ensuring that individuals with hearing impairments can fully engage with multimedia content.

Another area where artificial intelligence can play a significant role in promoting accessibility is in the design and development of inclusive products and services. By incorporating AI-based accessibility features into the design process, companies can ensure that their products and services are accessible to a broader range of users. For example, artificial intelligence can be used to analyze user data and identify potential accessibility barriers, allowing designers to address these issues proactively.

Furthermore, artificial intelligence can be employed to create more personalized and adaptive user experiences, catering to the unique needs and preferences of individuals with disabilities. For instance, AI-driven algorithms can dynamically adjust the layout, font size, and color contrast of a website based on a user’s specific needs and preferences, ensuring that the content is accessible and easy to navigate for everyone.

While the potential benefits of artificial intelligence in accessibility are immense, it is important to recognize that AI is not a cure-all. There are still many challenges that need to be overcome, such as ensuring that AI-based technologies are developed ethically and responsibly, and that they do not inadvertently perpetuate existing biases and inequalities. Additionally, it is crucial to involve individuals with disabilities in the development and testing of accessibility solutions using AI, as their unique ideas and perspectives can help ensure that these technologies truly meet their needs.

In conclusion, artificial intelligence has the potential to revolutionize accessibility and create a world without barriers for individuals with disabilities. By harnessing the power of artificial intelligence, we can develop more effective and efficient supportive technologies, make the digital world more accessible, and promote the design of inclusive products and services. However, it is of utmost importance to approach the development and implementation of AI-based accessibility solutions with responsibility and ethics, and to involve individuals with disabilities in the process. In doing so, we can work towards building a world without exclusions, where everyone has equal access to information, services, and opportunities.

Source: Greek

Aradippou adopts our application

The Municipality of Aradippou chooses accessibility and free movement for everyone.

The Municipality of Aradippou is adopting another important tool to support People with Disabilities, as it will collaborate with the original platform “Ablebook” with the aim of creating an open, accessible, and safe city for everyone. Mayor of Aradippou, Evangelos Evangelidis, and municipal secretary Matthaios Alampritis met with the Director and Founder of “Ablebook,” Andreas Vasilios, who presented them with the idea and capabilities of the platform, as well as his vision for its development throughout Cyprus.

“Ablebook” is the first online platform for People with Disabilities in Cyprus, inspired by its founder’s personal experiences and challenges faced in his daily life as an individual with a congenital disability. It is an application that provides all relevant information and services regarding accessibility for people with disabilities within urban centers and communities in Cyprus.

Specifically, through the Ablebook app, users can view an interactive map that allows them to select the location they want to navigate to, choose categories of places and amenities they wish to be provided by those locations, and see the available accessibility features at each location through available photographic material. Additionally, users can report problems they encounter in a specific space, with direct communication with the platform’s management.

In the application, there are over 1000 locations and the facilities provided for people with disabilities, as well as all the public parking spaces for people with disabilities in Cyprus. The second feature of the application is the Ablecard, a membership card exclusively for individuals with disabilities, through which businesses within the application provide additional privileges such as discounts. The third feature is the “Kids” section, a unit that provides information on accessible spaces where children with disabilities can engage in sports, such as parks, gyms, sports teams/academies, nature trails, and more. The final feature of the application is the Ablebook Portal, through which businesses and municipal authorities have the ability to manage their locations in the application, change content, operating hours, photos, etc.

After the meeting, the Mayor of Aradippou expressed the municipality’s readiness to support the effort. “Every tool that gives us the ability to create better conditions in the daily lives of our fellow citizens facing difficulties is welcome in our municipality. The possibilities offered through this specific platform align with this direction, and we couldn’t stay away. The capabilities provided by technology can and should be utilized for equal access for everyone.”

Source: www.aftodioikisi.com.cy